‘BUY WITH CONFIDENCE...GUARANTEED’
There are two parts to our unique, industry leading Guarantee under our CW360 Customer Care Programme:
60 DAY FREE RETURNS
Our success depends on you being completely happy with your Christopher Ward watch. If for any reason you aren’t, you have up to 60 days to return your watch FREE of charge and receive a replacement or full refund by return without any quibbles or excuses from us.
60 MONTH (5 YEARS) MOVEMENT GUARANTEE
Your watch has premium grade high precision Swiss made movement at its heart so it’s unlikely to go wrong. However, if it does develop a mechanical fault within five years we will be happy to repair or replace it. Guaranteed.
Here’s what one of our American customers, Gene Bricker of Euless, Texas recently had to say about the Guarantee:
“I’m here to testify how great the Guarantee is. I purchased a Henley recently. After wearing it for a short time, I came to the conclusion it was too large for my wrist. It’s a beautiful watch;just not for me. I returned it for a prompt, full refund – no questions asked. Now I’ll be looking for another Christopher Ward watch , perhaps a forthcoming model. I’d like to see something a bit thinner. I’d even go for a manual wind watch, as long as it’s an automatic."
"Christopher Ward - great company. Buy with confidence”