Join the Christopher Ward team!
Since becoming the world’s first direct-to-consumer luxury watch brand in 2004 – turning the traditional wholesale model on its head by offering unseen value in mechanical watches – Christopher Ward has become synonymous with innovation in an often-conservative sector.
Proudly Anglo-Swiss in structure, all Christopher Ward’s watches are designed at its UK base at Maidenhead and engineered and assembled at its atelier in Biel/Bienne, Switzerland. This unique ‘twin- flag’ approach has led to several significant firsts for CW, including the creation of the first commercially viable mechanical watch movement from a British brand in over 50 years.
Well respected within the global watch community, Christopher Ward has customers in more than 100 countries and still has the same mission: to put high-quality mechanical watches within reach of everyone.
As we grow the business, we look to invest in the right talent to enable us to achieve our goals.
Christopher Ward is committed to continuing to make diversity, equality, and inclusion part of everything we do-from how we build our products to how we build our workforce.
Our current vacancies are below.
Supply Chain Planning and Development Specialist (f/m/d)
80% - 100 %, place of work Biel/Bienne
Role Summary:
As a specialist, you will support our supply chains to ensure that new and existing products are available in the right quantity, at the right time and in the right quality.
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Your tasks:
- Development and planning of supply chains for specific product groups
- Management of supplier performance (capacity, costs, delivery, quality)
- Monitoring of master data in ERP
- Supporting product development and production planning with regard to supply chains
- Collaboration on various projects (double sourcing, ERP etc.)
- Supporting the Head of Supply Chain Planning & Development in all areas
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Your story:
Join our mission as a versatile and organised professional to make a difference in the watch industry.
- Technical training with further commercial training or commercial education with an interest in technics
- Completed further training in supply chain management or purchasing
- Several years of experience in strategic/operational purchasing, ideally in the watch industry
- Very good knowledge of MS Office and ERP, MS Dynamics 365 Business Central an advantage
- Reliable personality with an entrepreneurial mindset and a keen awareness of figures/costs
- Independent, structured and conscientious way of working
- Initiative, negotiating skills and assertiveness, open and communicative team player
- English and French at least B2 spoken and written, good knowledge of German an advantage
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What we offer:
- Dynamic and growing environment
- International team (CH & UK)
- Friends & Family discount on our products
- 5 weeks holiday
- Flexible working hours
Become part of our success story:
We look forward to receiving your complete documents in electronic form by e-mail.
Interested? contact Daniel Kurt, Christopher Ward SA, Zaunweg 6, 2502 Biel/Bienne 032 310 38 05, careers@christopherward.ch or Apply now
Watchmaker
Role Summary:
Offering the world’s first 5-year movement guarantee on our watches back in 2004, we broke the
conventional mould by selling directly to consumers through the internet, promising to ensure optimum
performance of our timepieces over a 60 month period and the requirement now, is for an additional
watchmaker to join the technical team to repair, service and overhaul, the ever growing volume of
Christopher Ward watches out in global watch community, to the highest standards, within specified
time-frames.
We hope for the candidate to grow and develop their recognised bench skills in a busy workshop,
assisting with the development and coaching of apprentice technicians and watchmakers while also
taking care to ensure that their own productivity can be consistently representative of best workmanship
standards concentrating on the more complicated watch servicing & restoration challenges.
For the more experienced candidate, we will encourage further workshop responsibility, taking in
to consideration recommendations on potential opportunities that could heighten customer service
satisfaction or that may impact upon department efficiency & best productivity, helping improve our ever
growing business.
Once settled in, further brand approved training and an accreditation pathway will commence, in
order to allow the candidate to pro-actively consolidate and add to their already acquired bench skills.
-
Responsibilities:
- Diagnosing and repairing watches - in line with our brand-specific guidelines.
- Servicing of all brand models including mechanical, quartz, ETA based and Modular Chronograph movements.
- Servicing of modified and inhouse mechanical movements; JJ modules and SH21’s.
- Testing timepieces for accuracy and performance, using specific tools and equipment.
- Visually checking all in-coming components and watches (dials, cases, hands, crystals, movements etc.) for damage, marks and scratches to ensure that they meet the agreed specification and report any quality issues.
- Troubleshooting mechanical problems
- Performing of a rigorous quality control for all repairs and services
-
We are looking for candidates who can demonstrate they have the following:
- The ability to work confidently, cleanly and accurately with the following ETA/Sellita calibres: 2824, 2836, 2893, 7750, SW200, SW210, SW330, SW220, SW510.
- Have experience working on proprietary movement.
- Highly organised and capable of managing your own workload.
- Have the ability to work collaboratively in a team to coach and develop each other.
- Ability to work & prioritise tasks, achieving an elevated level of accuracy.
- Strong communication skills.
- Self-motivated with a positive can-do attitude.
- Possess a passion and appreciation for horology.
- A meticulous attention to detail and ability to interpret mechanical demands in a practical way.
- Keen to adhere to best practice service standards.
-
The successful candidate is likely to have the following credentials:
- Experience in watchmaking
- Good level of spoken English
- GCSE (or equivalent) qualifications.
- A graduate of a watchmaker programme with either BHI, WOSTEP, BCU or comparable qualification (optional).
Hours & Location:
Monday-Friday either 08.00-16.00 or 09.00-17.00 – Maidenhead - with a
1-hour, unpaid lunch.
Interested? Apply now
Watch Technician
Role Summary:
Offering the world’s first 5-year movement guarantee on our watches back in 2004, we broke the conventional mold by selling directly to consumers through the internet, promising to ensure optimum performance of our timepieces over a 60 month period and the requirement now, is for a junior technician to join the technical team to learn to repair, service and overhaul, the ever growing volume of Christopher Ward watches out in global watch community, to the highest standards, within specified time-frames.
We hope for the candidate to grow and develop their recognised bench skills in a busy workshop, assisting with the development and coaching of junior watch technicians while also taking care to ensure that their own productivity can be consistently representative of best workmanship standards concentrating on watch servicing & repairs.
For the more experienced candidate, we will encourage further workshop responsibility, taking into consideration recommendations on potential opportunities that could heighten customer service satisfaction or that may impact upon department efficiency & best productivity, helping improve our ever-growing business.
Once settled in, further brand approved training and an accreditation pathway will commence, in order to allow the candidate to pro-actively consolidate and add to their bench skills.
-
Responsibilities:
- Diagnosing and repairing watches - in line with our brand-specific guidelines
- Servicing of all brand models including mechanical, quartz, ETA based and Modular Chronograph movements
- Servicing of proprietary movements and modified modules
- Testing timepieces for accuracy and performance, using specific tools and equipment
- Troubleshooting mechanical problems
- Performing of a rigorous quality control for all servicing and repairs
- Liaise with the manager to ensure quality control standards on repairs and keeping customers informed as to progress, particularly with a view to maintaining the momentum when repairs need prior approval
- Ensure cleanliness of workshop/clinic and in particular, your station
- Following and adhering to all standard operating procedures
- Occasional interaction with clients and presentation at events held by CW Limited
-
We are looking for candidates who can demonstrate they have the following:
- The ability to work confidently, cleanly and accurately with the following ETA/Sellita calibres: 2824, 2836, 2893, 7750, SW200, SW210, SW330, SW220, SW510.
- Have experience working on proprietary movements
- Highly organised and capable of managing your own workload
- Have the ability to work collaboratively in a team to coach and develop each other
- Ability to work & prioritize tasks, achieving an elevated level of accuracy
- Strong communication skills
- Self-motivated with a positive can-do attitude
- Possess a passion and appreciation for horology
- A meticulous attention to detail and ability to interpret mechanical demands in a practical way
- Keen to adhere to best practice service standards
-
Key Relationships:
- Customer Service
- Logistics
- After Sale
-
The successful candidate is likely to have the following credentials:
- Experience in watchmaking
- Good level of spoken English
- GCSE (or equivalent) qualifications.
- A graduate of a watchmaker programme with either BHI, WOSTEP, BCU or comparable qualification (optional).
Hours & Location:
Monday-Friday either 08.00-16.00 or 09.00-17.00 – Maidenhead - with a
1-hour, unpaid lunch.
Interested? Apply now
