Expertise and support – whatever you need

FAQs
Got a question? Start here.

Showroom
Try on watches ‘in the metal’ at our Maidenhead HQ.

Gifting options
Engraving. Gift wrapping. Messaging. Here’s how you can make your gift truly personal.

60|60 Guarantee
Discover the watch industry’s leading return-and-repair guarantee.

Delivery and returns
How we’ll deliver your watch. And how you can return it.

Service and repairs
Something wrong with your watch? Here’s how to get it fixed.

Interest-free credit
Helping you pay for your Christopher Ward watch – without the interest.

Owner’s handbooks
Lost your paper handbook? Download a copy here.

Contact us
Got something else you want to say? Get in touch.

Privacy and cookie policy
Read our policy here.

Terms and conditions
The legal stuff.