Duties and Taxes

Taxes and duties are calculated according to your shipping destination and are itemised, where relevant on your order summary.

We ship to countries within the EU on a DDP (Delivered Duty Paid) basis which means all relevant local taxes and import duties are included in the price you pay, and you will not be responsible for any other charges. If you are requested to pay any supplementary charges, please contact our customer services team who will assist you with this matter and, if necessary, reimburse any extra charges to you.

UK and EU

    For countries within the UK and the EU all our prices are shown inclusive of VAT. For the EU we operate a standardised euro pricing structure, with any variation in the VAT applicable between member states allowed for within the price you pay. Christopher Ward is responsible for paying the VAT collected at the point of purchase to the appropriate local EU authority.

USA

    Good news for customers in the USA we now deliver your orders “Delivered Duty Paid’ (DDP). This means your order will arrive with ease and speed, and you’ll have complete visibility of all the costs associated with your order and no unexpected duty charges later on.

    Product prices are displayed are exclusive of customs duties and sales taxes where we are legally obligated to collect them. These will be added, where relevant, as you progress through checkout on the following basis:

    • Duties. Will apply where an order is over the threshold of US$800
    • Local Taxes. Will be added depending on whether Christopher Ward has reached the threshold whereby we are legally required to collect sales tax.

    The states where we are required to collect sales taxes currently are:
    Arizona
    California
    Colorado
    Florida
    Georgia
    Illinois
    Kansas
    Maryland
    Massachusetts
    Michigan
    Missouri
    New Jersey
    New York
    North Carolina
    Ohio
    Pennsylvania
    Tennessee
    Virginia
    Washington
    Connecticut
    Indiana
    Minnesota
    South Carolina
    Texas
    Utah
    Wisconsin

    If your state is not mentioned above, it either means sales tax does not apply or we have not currently reached the threshold where we are legally required to collect sales taxes. Your purchase may be subject to state use tax in these other states.

    We refund sales taxes when you return your watch for a refund.

Rest of the world

    For all other countries we ship DAP (Duty at Port) and all product prices displayed are exclusive of taxes and duties.

    Once your order arrives at its destination you will be required to pay all import duties, customs, and local taxes before the product is released to your ownership. For an estimate of taxes and duties on your purchase we suggest you contact your local customs office, or you can click here to see an indicative charge.

Social security and tax identification numbers

    Local laws sometimes mean customs officials are obliged to request your Social Security Number and/or Tax Identification numbers. Where this is required DHL will contact you directly for the information.

Returns

    We cannot refund any customs duties when you return your watch for a refund.

Service and repairs

    Repairing or servicing a watch does not incur customs duties.